online mediation and negotiation training

Online Master of Science in Negotiation and Conflict Resolution

Become a Solution Specialist

Conflicts are unavoidable in business and in your personal life—but that might not be such a bad thing, after all. There are important lessons to be learned during a conflict, and working through a dispute can often inspire innovation and creativity. That’s why negotiation and conflict resolution skills are highly valuable in today’s workplace, and why hiring managers are looking for individuals who know how to resolve conflict and foster a collaborative culture amongst their peers.

Explore solutions and systematically break down conflicts with Creighton University’s online Master of Science in Negotiation and Conflict Resolution. This program prepares you for a specialized career in conflict resolution and allows you to apply what you learn to obtain leadership roles within a variety of industries.

Taught by internationally recognized leaders in the fields of negotiation and conflict resolution, this program gives you the tools and tactics to dissect conflict in the workplace and improve employee communication. Creighton’s masters in conflict resolution is housed in the Werner Institute at the Creighton University School of Law, which is ranked among the nation's best law schools according to the The Princeton Review annual college guide. The School of Law at Creighton University is also ranked No.15 in the 2017 U.S. News and World Report rankings for Best Dispute Resolution Programs.

Master Conflict Resolution

It’s one thing to know how to deal with conflict in your personal life, but it’s quite different than resolving conflict in the workplace or mediating negotiations between multinational corporations. Creighton’s Negotiation and Conflict Resolution program aims to train the next generation of facilitators, mediators, and negotiators through intensive courses, conferences, and workshops with some of the leading practitioners and scholars in the field of conflict resolution.

The online master's degree in Negotiation and Conflict Resolution provides you with solution-oriented skills and a specialized understanding of:

  • Legal problem-solving
  • Analytical problem-solving
  • Organizational development
  • Policy and principles related to conflict management and mediation
  • Psychology and sociology
  • Verbal and nonverbal communication
  • Active listening
  • Cooperative learning

This comprehensive curriculum offers you a unique perspective into the critical discipline of negotiation and conflict resolution. And thanks to the flexible nature of the online program, you can earn your master’s degree in conflict resolution while working, taking care of your family, or both.

Customize Your Education with our Specialized Concentrations

Dispute resolution and conflict management skills are applicable in any setting, but there are focuses within conflict resolution that can pave the way for a number of specialized careers. Creighton gives you the ability to customize your conflict resolution education to align with your interests, passions, and career goals. The program includes three concentrations that reflect employment and industry trends:

  1. Health Care Collaboration and Dispute Resolution: Covers disputes related to the increasingly complex health care industry, with implications for patient safety, coverage issues, professional relationships and health care administration.
  2. International Negotiations and Conflict Resolution: Focuses on intercultural communication and disputes crossing national boundaries, which can benefit global corporations, international organizations and the military.
  3. Organizational Collaboration and Conflict Management: Targeted toward resolving disputes that arise in businesses, government, large institutions and community organizations.

Get Hands-on Experience

Creighton’s online masters in dispute resolution program gives you the opportunity to practice and perfect what you learn through role-playing, simulations, conflict resolution scenarios and group exercises at two five-day residencies on our campus in Omaha, Nebraska. Plus, students have the opportunity to apply their learnings through a practicum experience in a professional or organizational setting of their choice. This hands-on training and real-life experience will set you apart from your peers and give you a competitive advantage over fellow job-seekers.

Wanted: Employees with Advanced Conflict Resolution Skills

Industries and departments that seek out solution-oriented individuals with an advanced background in negotiation and dispute resolution include but are not limited to:

  • Criminal Justice
  • Customer Service
  • Foreign Service
  • Government
  • Education
  • Health Care
  • Human Resources
  • Insurance
  • Mediation
  • Military
  • Law
  • Politics
  • Project Management
  • Public Administration
  • Sales

Learn more about conflict resolution career opportunities.

Program Offerings

In addition to the online master’s, Creighton also offers the program on campus in Omaha, Nebraska and as an online Graduate Certificate in Negotiation and Conflict Resolution, which can be completed in as little as eight months.

Alliance with the Association for Conflict Resolution

Creighton has partnered with the industry leading association, Association for Conflict Resolution (ACR) to provide students and alumni valuable resources and discounts. Benefits of the academic alliance between Creighton and ACR include:

  • Discounted ACR membership of $50 per year for Creighton students and recent graduates
  • $200 Creighton tuition discount per semester for ACR members
  • Subscriptions to ACR publications and discount registration for the annual ACR conference
  • Listing in the ACR Membership Directory and access to the ACR Career Center

Learn more about the benefits of the ACR alliance.

Be a Leader in Dispute Resolution

For more information about the online Master of Science in Negotiation and Conflict Resolution from Creighton University, complete the form or call 866.717.6365 to speak with a program manager.