Negotiation and Conflict Resolution Degree Faculty

Mary Brock

Mary Lee Brock
Interim Assistant Director in Strategic Planning, Assistant Professor

Mary Lee Brock holds a BA in Psychology from Creighton University and a M.Ed. in Counseling from South Dakota State University. She is recognized by the Nebraska Supreme Court Office of Dispute Resolution as a Lead Trainer of Mediation and Facilitation Skills Curriculum. Brock is also accomplished as a trainer and practitioner in Family Mediation, Special Education Mediation, Victim Offender Mediation, Family Group Conferencing, Specialized Alternative Dispute Resolution, and Restorative Justice. Brock was the founding Executive Director of the Concord Center, a private non-profit conflict resolution center in Omaha, Nebraska. In that role, she developed dispute resolution programs based on community needs, best practices, and effective use of resources. She has been an advocate for conflict resolution systems in the local and state governments and at public forums. Brock has been engaged in assessment, process design and facilitation of numerous public projects, among them the Task Force on Child Death, Omaha Public Schools Links to Success, and the National Park Service Corp of Discovery.

Courses Taught:
NCR 628: Mediation Residency
NCR 627: Facilitation and Group Processes
NCR 733: Practicum

Noam Ebner

Noam Ebner
Professor of Negotiation and Conflict Resolution

Noam Ebner received his undergraduate and graduate degrees in law from Hebrew University. Originally from the U.S, he now divides his time between his home in Jerusalem, Israel, and his teaching, training and consulting activities in the U.S. and abroad. After practicing as an attorney, Ebner shifted focus and established Tachlit Mediation and Negotiation, which deals with a wide spectrum of issues, including commercial, divorce, business partnership, and employment disputes. In addition, Ebner trains mediators for the Israeli court system, conducts corporate training for the private sector, and consults to several community mediation programs. Before joining the Creighton faculty, Ebner taught conflict resolution and negotiation at universities around the world. He is a regular visiting professor at Sabanci University in Turkey, and a senior fellow and visiting professor at the United Nations' University for Peace in Costa Rica. His research and writing focus is on negotiation pedagogy and on negotiation and mediation processes conducted online.

Jacqueline Guzman

Jacqueline N. Font-Guzmán, M.H.A., J.D., Ph.D.
Interim Director of the Werner Institute, Professor

Dr. Jacqueline N. Font-Guzmán is professor at the Werner Institute at Creighton University. She is a certified mediator and arbitrator by the Puerto Rico Supreme Court.  She is a Fulbright Scholar who has actively participated in the field of conflict studies through national and international conferences and workshops, and has conducted a wide variety of trainings and seminars in the field, throughout the United States, the Caribbean, Europe, and Latin America.  Some of the organizations she has provided mediation, facilitation and/or training services to include the: World Health Organization, U.S. Postal Service, Judicial Academy of the Puerto Rico Supreme Court, Spanish Supreme Court Judicial Council for Continuous Education for Judges, Venezuela Supreme Court, Johnson & Johnson, and the Nebraska Bar Association. She has also been a visiting professor at the University of Puerto Rico Law School in San Juan, Puerto Rico and at Carlos III University School of Law in Madrid, Spain.

Dr. Font-Guzmán conducts qualitative research with a focus on the fields of healthcare disparities, law, and conflict engagement. Specifically, how people construct meaning at critical points in their lives about their identity (e.g., professional and community), reflective learning/practice, and end of life to explore the manners in which meaning-making leads them to productively engage with conflict. She also explores how marginalized individuals create alternate stories and counter-narratives to address institutional injustices. You can view her research on her SSRN Author Page and follow her scholarship work on

Prior to joining Creighton University, Dr. Font-Guzmán was in private practice and mediation. She also clerked for Honorable Carmen Consuelo Cerezo on the United States District Court for the District of Puerto Rico.

Courses Taught:
LAW 404: Mediation Process
NCR 606: Cross-Cultural Perspectives in Conflict Resolution
NCR 700: Engaging in Bioethical Conflict
NCR 694: Human Rights, Poverty, Medicine, and Health: An International Perspective
NCR 767: Culture, Gender, and Power Differences in Conflict
NCR 795: Directed Independent Study
NCR 614: Practicum
NCR 616: Thesis Project
NCR 622: Conflict Engagement and Leadership
NCR 720: Collective Memory, History, and Conflict (Study Abroad Program in Spain)
NCR 633: Applied Interdisciplinary Research: A Narrative Approach

Amanda Guidero

Amanda Guidero
Fellow of Conflict Engagement

Dr. Amanda Guidero holds a PhD in International Conflict Management from Kennesaw State University. Prior to joining Creighton, she has worked as a part-time instructor for the Political Science and International Affairs Department at Kennesaw State University, where she was also among the first recipients of the Dissertation Completion Fellowship and received recurring merit-based graduate teaching and research assistantships. In her capacity as a research assistant, she worked for the Georgia Council for International Visitors writing grant and foundation proposals and assisting GCIV on a variety of projects including the International Visitors Leadership Program, Great Decisions lecture series, a Fulbright seminar on Global Public Health, and the GCIV Consular Ball.

Dr. Guidero has also served as a program evaluator for a nonprofit located in Atlanta, Georgia, and is currently a Research Associate for TRENDS Global. These interactions with nonprofits have informed her research, which focuses on civil society organizations and leadership and decision making in high risk environments.

Bryan Hanson

Bryan Hanson
Assistant Director and Assistant Professor

Bryan Hanson, an Assistant Director of the Werner Institute received his Master of Arts degree in Organizational Psychology from John F. Kennedy University, his graduate certificate in Organizational Conflict Management from John F. Kennedy University and his Bachelor of Science degree in Speech Communications from Minnesota State University - Mankato.

Hanson is a practicing mediator with well over a hundred hours of training in various mediation contexts. He is an approved Parenting Act mediator and Specialized ADR mediator by the state of Nebraska. Hanson provides many workshops regarding conflict engagement skill development for various organizational contexts. Hanson also is an experienced facilitator and has provided his services to assist organizations with visioning processes, the development of strategic plans, and other collaborative processes that necessitate the voice of multiple stakeholders.

Hanson is on the Board of Directors for the Association for Conflict Resolution (, the premiere international professional association for conflict resolution practitioners. Hanson also served as the President of the Board for the Nebraska Mediation Association ( 2010-2012 and currently serves on the board. Hanson has also assisted with the development of and continues to manage the conflict resolution web resource He also contributes to the Creighton community with his involvement on the Distance Education Review Committee and by providing guest lectures regarding conflict engagement for a variety of programs. Prior to joining the Werner Institute, Hanson resided in the San Francisco Bay Area where he devoted his time to mediating, facilitating dialogue and providing training in conflict resolution.

Courses Taught:
NCR 625: Systems Design and Consulting for Conflict Specialists
NCR 733: Practicum

Bernie Mayer

Bernie Mayer, Ph.D.
Professor of Conflict Resolution

Bernie Mayer, Ph.D., is an icon in the world of conflict resolution. With over a quarter century of experience in the field, he was a founding partner at CDR Associates, the internationally recognized mediation and conflict resolution organization, and originally trained as a psychotherapist. He has worked across the globe as a mediator, facilitator, teacher, trainer, dispute systems designer, and program administrator. A true scholar as well as leading practitioner in the field, Mayer is the author of many works, including the books Beyond Neutrality: Confronting the Crisis in Conflict Resolution, Staying with Conflict: A Strategic Approach to Ongoing Disputes, The Dynamics of Conflict Resolution: A Practitioner’s Guide, The Dynamics of Conflict: A Guide to Engagement and Intervention, 2nd Edition, and now his most recent work, The Conflict Paradox: Seven Dilemmas at the Core of Disputes. He has taught courses for Harvard, University of Missouri, University of Colorado, Antioch University, the Budapest College of Economics, University of Warsaw, and Colorado State University, among others. He earned his Ph.D. in Social Work with an emphasis on conflict resolution.

Yanira Alemán

Yanira Alemán, Ph.D.
Adjunct Faculty

Yanira Alemán, Ph.D. studied Psychology as an undergraduate, earned her Ph.D. in Conflict Analysis and Resolution from Nova Southeastern University, and a J.D. from Pontifical Catholic University. Since January 2003, she has taught at the University of Puerto Rico in courses such as Social and Psychological Aspects of Gender and Research in the Social Sciences. She has carried out research in gender and conflict resolution, including a legal ethnography on the gendered aspects of mono-parental family law in Puerto Rico.

Alemán’s research interests include: social and cultural aspects of law, gender, fatherhoods, cultures and conflict, nationalisms, violence, peace processes, terrorism, feminism, and masculinities, among others. She favors an interdisciplinary approach to the study of conflict, along with qualitative research methods; particularly ethnographic research.

John Ford

John Ford
Adjunct Faculty

John Ford studied law at the University of Cape Town before moving to Namibia where he practiced from 1988 to 1995. Initially he focused on the representation of survivors of human rights abuses, before focusing on employment and family law after Namibian Independence in 1991.

In 1996, Ford received formal mediation training. Since then Ford has successfully mediated hundreds’ of disputes in the workplace. He has also worked with numerous teams on their inability to deal with conflict. He has mediated for the Equal Employment Opportunity Commission and currently specializes in the mediation of informal discrimination disputes in the Federal Sector. Ford has provided training to thousands of employees in the workplace, at all levels, across a wide range of industries. His workshops have focused on mediation, negotiation, facilitation, conflict resolution, emotional intelligence, and customer service. He is the current trainer of the two-day Mastering Workplace Mediation seminar to members of the Northern California HR Association. It is this training that inspired him to write his book, “The HR Managers Guide To Workplace Mediation”.

Ford teaches negotiation at UC Hastings School of Law, mediation to graduate business and psychology students at Golden Gate University and organizational collaboration online through Creighton University. Ford is a past president of the Association For Dispute Resolution of Northern California (ADRNC). He was the managing editor of from 2000 to 2011 and is currently a member of the Association for Conflict Resolution and the ADRNC.

While his focus has been on workplace dispute resolution, he has always kept his interest and skills in supporting separating couples alive. He mediates divorces with Liaise Divorce Solutions in downtown San Francisco.

Betty Gilmore

Betty Gilmore
Adjunct Faculty

Gilmore received her graduate degrees from the California School of Professional Psychology and subsequently became a licensed psychologist and mediator. Gilmore has also received extensive training in dispute resolution training through internationally recognized training institutions such as Harvard's Program on Negotiation, Pepperdine's Strauss Institute, CDR Associates, and the American Institute of Mediation.

Gilmore has worked in clinical, teaching, training, and consulting roles in a wide variety of settings including academic, corporate, private practice, community and health care. Over the past 15 years, Gilmore has delivered training programs and professional presentations nationally and internationally. In addition, she served as a visiting faculty member at Hiroshima University in Japan instructing an international negotiation course.

Gilmore is currently the Director for the Center for Dispute Resolution & Conflict Management at Southern Methodist University where she lectures in both the Dispute Resolution and Counseling programs. Her most recent role was the Training Program Director for the Center for Public Policy Dispute Resolution (CPPDR) at the University of Texas School of Law. At CPPDR she provided a variety of alternative dispute resolution (ADR) services, training, and consultation to private and governmental entities.

Sylvia McMechan, M.A.
Adjunct Faculty

Sylvia McMechan, M.A. earned her Master of Arts in Conflict Resolution from Antioch University Midwest in 1997 and her Honours Bachelor of Environmental Studies at the University of Waterloo in 1989. Sylvia is a partner in Diamond Management Consulting Inc., and provides facilitation, mediation, education, and conflict investigation and assessment services to a wide variety of clients in the private, public and voluntary sectors.

McMechan is the associate director, and faculty member, of the Institute of Conflict Analysis and Engagement, and a former professor with the Peace and Conflict Studies program at Royal Roads University in Victoria, BC. Previously, she served as Executive Director of The Network: Interaction for Conflict Resolution, a national association that promotes collaborative approaches to conflict. She began with The Network in 1990 as the first Program Officer with the Fund for Dispute Resolution.

McMechan is a former Co-chair of the Environment/Public Disputes sector of the Association for Conflict Resolution, formerly known as the International Society of Professionals in Dispute Resolution. She has practiced and taught in the conflict resolution field across Canada for more than thirty years and, as such, is one of its pioneers.

Janice R. McRae, Ph.D.
Adjunct Faculty

Janice R. McRae, Ph.D. received her B.S. from Michigan State University in Communications, an M.A. from the University of Michigan in Counseling Psychology, an M.A. from The American University in Comparative Politics and a Ph.D. from George Mason University in Conflict Analysis and Resolution. She has recently completed a conflict mapping of the impact of intergroup conflict in three Native American communities.

She was also a member of a national delegation to China to study the indigenous Chinese methods of conflict resolution, as exemplified in mediation committees throughout sectors of that society. She has worked as a mediator and facilitator over the years and has taught at the University of Maryland University College, and at Johns Hopkins University.

McRae is also founder and President of Nexus 8 Consulting – a firm that does executive leadership trainings through the lens of local and global conflict analysis, the building of high functioning teams and innovative problem solving.

Laurie Patterson

Laurie Miller Patterson
Adjunct Faculty

Laurie Miller Patterson has worked with Ombuds in health care since 2005 assisting employees throughout the system to engage in and to constructively address workplace conflict. The aims of her program are to increase employee satisfaction and retention, improve organizational communication and work processes, and support the delivery of safe patient care.

She accomplishes these aims through listening; helping visitors to sort through viable options to address concerns; coaching employees at all levels through conflict; supporting process-improvement dialogue between parties or among groups; training in relationship-building, group decision-making, communication skills, conflict resolution, and the influence of all of that on patient safety.

In 2010, Patterson received the International Ombudsman Association’s certification as an Organizational-Ombudsman Practitioner and currently serves as an Associate Editor on The Journal of the International Ombudsman Association.

Daniel Rainey

Daniel Rainey
Adjunct Faculty

Daniel Rainey is Chief of Staff for the National Mediation Board (NMB). He joined the NMB from private practice in ADR and conflict management in April of 2001. Immediately prior to joining the NMB, Rainey was the Owner and President of a consulting firm, Holistic Solutions, Inc., specializing in conflict management, conflict intervention, organizational development, and training.

From 1978 through 1990, Rainey was a faculty member and administrative faculty member at George Mason University. He is currently a Fellow of the National Center for Technology and Dispute Resolution and an adjunct member of the graduate faculty in dispute resolution at Creighton University, Southern Methodist University, and Dominican University. He is also a member of the Board of Directors for the InternetBar.Org, an NGO dedicated to the use of technology to enhance access to justice, and Modria, a for-profit Online Dispute Resolution company.

His memberships and associations include: the Association for Conflict Resolution, the American Bar Association Section of Dispute Resolution, the National Center for Technology and Dispute Resolution, and the Conflict Resolution Quarterly Editorial Board.

Speeches and conference presentations include appearances in Italy, The Netherlands, Malta, Israel, the Occupied Territory of Palestine, Egypt, Poland, Australia, Canada, Argentina, Mexico, the U.K., the Czech Republic, and the U.S.

Joan Sabott

Joan Sabott
Adjunct Faculty

Joan Sabott earned both her undergraduate degree in History and graduate degree in Negotiation and Dispute Resolution from Creighton University. In addition, she earned a certificate in Secondary Education from Creighton. Most recently, Sabott facilitated peer-learning opportunities for Primary Care Associations across the United States. Also, she has extensive volunteer experiences, regionally and internationally, and has chaired fundraisers for the Nebraska Affiliate of Susan G. Komen for the Cure. From years of teaching new students and bringing some of them into homes in rural Dominican Republic, Sabott is able to quickly learn about and adapt to new surroundings and situations.

Professional Experience:

  • Designed and implemented a peer mediation program at a secondary school
  • Facilitated monthly conference calls and annual meetings for Primary Care Association peer dialogue groups in emergency preparedness and executive leadership, amongst other community healthcare topics
  • Designed and provided training on developing effective education programs for health centers
  • Researched child protection conflict resolution programs across the United States and Canada in preparation for a Think Tank that commenced networking and sharing amongst programs.