Negotiation and Conflict Resolution Resources

Decision making in an organizational setting can be tricky business, especially if the various departments within the organization have competing agendas. This is especially true in cases where the actions of one department can inhibit the actions of another. In these cases, leaders might make

When you’re working with others—whether you’re in a large company or a small office— it’s inevitable that some type of conflict will arise from time to time. Some conflicts will be more sensitive than others and, therefore, more difficult to manage. But what often matters more than the conflict

Healthcare environments are supposed to be peaceful. Yet disruptive behavior can be more prevalent than in other workplaces, with the number of conflicts about 30 percent higher in the medical professions than for other occupations.

The high stress nature of healthcare can often breed

Although conflict is an inevitable part of our lives, most of us would rather avoid it whenever possible. However, avoidance rarely leads to resolution and sometimes the “wait and see” approach only allows a problem to fester and become worse.

In many cases, intervention is needed. With

People quit people, not jobs.

When people leave their employers, it’s often because of conflict with co-workers or supervisors rather than low pay, location, or type of work, say major employment watchers.

Conflict costs – a lot.

Every day, workplace conflict drains productivity and morale from American companies. The drama usually plays out on small stages. Research indicates most workplace conflict is rooted in ego-driven disputes rather than in large-scale clashes of

By: Aaron Peterson, MS-NCR ‘12

By: Aaron Peterson, MS-NCR ‘12

Once we fully embrace the concept of conflict being an interwoven part of our lives, there is a greater chance we can engage it more successfully. Often, the end goal for all parties involved is resolution. While there is no exact blueprint to

By: John Turley, MS-NCR ‘10

A seasoned and well-traveled nurse once counseled me to always remember that patients do not want to be in the hospital in the first place. They are typically uncomfortable, testy, and in pain, with an intense desire to return to the comforts of home

Conflict surrounds us every day. Some people enjoy the rush of proving their point. Others might prefer to pretend that it simply doesn’t exist. There is certainly a wide gambit of other individuals in between these two ends of the spectrum.