Negotiation and Conflict Resolution (Master of Science)

Program Availability

Conflict doesn’t have to be a bad thing.

Knowing how to both manage conflict and put it to good use can be the difference between simply putting out fires and moving your business – and your career – forward.

The knowledge and experience you’ll gain through the Master of Science in Negotiation and Conflict Resolution (MS-NCR) program in Creighton University’s Graduate School Department of Interdisciplinary Studies can help you become the conflict specialist that your organization needs in as little as 16 to 20 months.

Gain more than a degree.

The techniques and perspectives you gain through Creighton University’s Negotiation and Conflict Resolution program can lead to new opportunities in a number of fields. Our graduates have gone on to use their newly acquired knowledge and skillset in various career paths including jobs in healthcare, human resources, the legal system, business, nonprofit organizations, local and state governments, schools, and more.

Grounded in social justice.

Creighton University’s Negotiation and Conflict Resolution program is guided by the University’s commitment to the Ignatian values. As you complete courses, you’ll also learn to apply your skills to improve the lives of others and learn how to take action responsibly on moral and ethical issues.

Learn on your schedule.

Work toward your degree however it works best for you. All classes in Creighton University’s Negotiation and Conflict Resolution program are offered online, though students who prefer a traditional classroom setting may have the option of taking some courses on-campus. Online students are required to complete residencies in Mediation and Negotiation and Conflict Resolution. No matter how you study, the master’s program consists of 32 credit hours that can be completed in as little as 16 to 20 months.


To earn the Master of Science in Negotiation and Conflict Resolution at Creighton University, you must complete 32 credits:


  • Foundational, Skills and Processes Courses (20 credits)
    • Alternative Dispute Resolution
    • Mediation Process
    • Negotiation
    • Conflict Engagement and Leadership
    • Online Dispute Resolution
    • Dynamics of Conflict
    • Systems and Consulting for Conflict Specialists
    • Culture, Gender and Power Differences in Conflict
    • Facilitation and Group Processes
  • Electives (7 credits selected from the list below)
    • Organizational Collaboration and Conflict Management
    • Health Care Collaboration and Conflict Resolution
    • International Negotiation and Conflict Resolution
    • Applied Interdisciplinary Research: A Narrative Approach
    • Seminar: Special Topics in Conflict Resolution
  • Practicum (3 credits) 


Students attending the hybrid program have the option of completing one or both residencies that are required for online students to complete. A full course listing for both campus-based and online programs can be found in Creighton’s course catalog.


  • 15 credits in Foundations, Skills and Processes
    • These courses serve as a foundation to the negotiation and conflict resolution program, providing students with key dynamics of conflict, roles of conflict specialists, and other basic concepts.
  • 2 credits in Culture, Power, and Gender Differences in Conflict
    • Students explore issues surrounding culture, gender, and power differences from an interdisciplinary point of view. Cross-culture communication, stereotypes, and differences in attitudes toward racism, sexism, and racism are all examined as part of the course.
  • 3 credits through a practicum
    • Continue to develop your conflict resolution skills by applying what you’ve learned in a professional or organizational setting of your choice in a practicum.
  • 7 credits through two on-campus residencies
    • Residencies in mediation and negotiation & conflict resolution offer intensive in-person training through role playing, case examples, and small group sessions on-campus.
  • 5 credits of electives


Students completing coursework exclusively online will be required to attend two on-campus residencies.

Goals of the program as well as a full course listing for campus-based, hybrid, and online programs can be found in Creighton’s course catalog.


Admissions Requirements

  • Completed application & $50 application fee
  • Bachelor’s degree with 3.0 GPA or higher
  • Official transcripts from all educational institutions attended
  • Resume or curriculum vitae
  • Personal statement. See application for specific requirements
  • Two letters of recommendation from persons other than friends or family members who can speak to your performance in an academic or professional setting
  • Response to NCR Admissions Writing Exercise


A personal interview may be requested in addition to the above requirements. The interview may be conducted in-person or virtually.

International applicants

Tuition & Scholarships

Important Dates & Deadlines

Start Classes in Apply By
August August 1
January December 1
May April 1

Certificate and Dual Degree Options


Credits earned for a certificate can be applied toward a Master of Science in Negotiation and Conflict Resolution.

  • Certificate in Negotiation and Conflict Resolution (16 credits)
    • The Certificate in Negotiation and Conflict Resolution serves as the foundation of the master’s program. In as little as eight months, students can learn effective techniques to engage and manage conflict. Decide to go for master’s later? Only a few more classes can get you there.
    • Primarily offered online with a five-day residency. Some classes may be available on-campus.
  • Certificate in Health Care Collaboration and Conflict Management (16 credits)
    • Ineffective approaches to conflict resolution can lead to jeopardizing the top priority in health care: Patient safety. Creighton University’s Certificate in Health Care Collaboration and Conflict Management prepares health care professionals to effectively handle conflict from consumer, legal, and professional standpoints.
    • Online only

Dual Degree Programs

Related Programs