Health Care Collaboration and Conflict Management (Graduate Certificate)

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Learn to successfully manage conflict in healthcare.

Healthcare professionals looking to better manage adversity in the workplace should look no further than Creighton University’s Graduate Certificate in Health Care Collaboration and Conflict Management.

In as little as one year, this program can empower those working in nursing, administration, public health, healthcare law, EMS, medicine or other health professions to approach and effectively manage conflict in a healthcare setting.

Strive to resolve conflict and provide a positive patient outcome.

A positive patient outcome is the goal, but when discord becomes part of the patient experience, an extensive understanding of conflict resolution approaches can help avoid lawsuits and a lack of trust in the healthcare system. This program can help you learn new conflict engagement techniques to address legal and ethical issues that may arise in a clinical setting – whether they involve a patient, your coworkers or even management.

Courses in this certificate program are deeply rooted in our negotiation and conflict resolution program. You’ll learn to take action responsibly to manage or resolve conflict, using the Ignatian values as a guide toward social justice. Should you decide to pursue a master’s degree, courses you complete toward this certificate can apply toward the Master of Science in Negotiation and Conflict Resolution.

Learn wherever you’re most comfortable.

Complete coursework wherever and whenever it makes sense for you. Classes in Creighton University’s Graduate Certificate in Health Care Collaboration and Conflict Management program are offered primarily online. Students will also be required to attend an on-campus residency.

Through online discussions and face-to-face interactions, you’ll be encouraged to network with and practice your conflict resolution skills alongside other classmates in your cohort. You’ll also have the opportunity to apply techniques you learn in your workplace.


To earn the Graduate Certificate in Health Care Collaboration and Conflict Management at Creighton University, you must complete 15 credits:

  • Introduction to Negotiation and Conflict Engagement
  • Dynamics of Conflict Resolution and Engagement
  • Leadership and Conflict Engagement
  • Culture, Gender, and Power Differences in Conflict
  • Health Care Collaboration and Conflict Resolution


A full course listing can be found in Creighton’s course catalog.


Creighton University has maintained continuous accreditation with the Higher Learning Commission since 1928.  For information regarding the University’s accreditation status, visit

Information regarding academic programs which hold specialized accreditation can be found on this page.

Admissions Requirements

  • Completed application & $50 application fee
  • Bachelor’s degree with 3.0 GPA or higher
  • Official transcripts from all educational institutions attended
  • Resume or curriculum vitae
  • Two letters of recommendation from persons other than friends or family members who can speak to your performance in an academic or professional setting
  • Response to NCR Admissions Writing Exercise


A personal interview may be requested in addition to the above requirements. The interview may be conducted in-person or virtually.

International Applicants

International applicants must meet English language proficiency requirements.

Tuition & Scholarships

Financial Aid

To help make your graduate studies at Creighton University more affordable, we encourage you to apply for financial assistance, as well as for graduate student scholarships and fellowships. Here’s how to apply for financial assistance.


Learn more:
Tuition and Fees
Financial Aid
Scholarships offered by the University
Scholarships offered by third parties
Gainful Employment Disclosure

For questions about financial aid, contact:
gpfinaid [at] creighton [dot] edu

Important Dates & Deadlines

Start Classes in Apply By
August August 1
January December 1
May April 1

International students should apply at least three months in advance of their anticipated start date in order to get all paperwork processed.

Masters Degree & Dual options

Master’s Degree

Credits earned for the certificate in Health Care Collaboration and Conflict Management can be applied toward a Master of Science in Negotiation and Conflict Resolution degree.

Master of Science in Negotiation and Conflict Resolution (33 credits)

  • The courses required for the Graduate Certificate in Health Care Collaboration and Conflict Management serve as the foundation for the Master of Science in Negotiation and Conflict Resolution. Through the master’s program, you’ll experience a deeper dive into the concepts behind conflict resolution, complete a practicum in the professional or organizational setting of your choice, and explore issues surrounding culture, gender, and power differences.
  • Available online.

A full listing of courses offered for the Master of Science in Negotiation and Conflict Resolution can be found in the course catalog.

Dual Degree Options

Students can earn complete a dual degree program to earn two master’s degrees at once, saving both time and money. The following dual degree options are available in negotiation and conflict resolution:

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